How to protect yourself and others
- Say ‘No’ to unwanted, uninvited callers. If an offer seems too good to be true, it probably is
- Don’t feel pressured to make a decision, take your time and seek advice
- Be wise to postal scams, no genuine company will ask for money to claim a prize
- Keep your personal details safe, always make sure the person you are talking to is genuine and from a legitimate company
- Be online savvy, criminals can replicate genuine companies, If your unsure, don’t open links or attachments in emails
- Talk to someone you trust if you’re suspicious
- Anyone can be a scam victim. If you spot a scam, always report it
Citizens Advice Consumer Service
Citizens Advice Consumer Service can offer support if you or someone you know has been scammed. They will give you advice on what to do next.
Action Fraud is the UK’s national reporting centre for fraud and cyber-crime where you should report fraud if you have spotted a scam or have been scammed, defrauded or experienced cyber-crime.
Mail & Telephone Preference Service
To reduce the amount of junk mail you receive register for free with the Mail Preference Service.
The Mailing Preference Service (MPS) is a free service to enable consumers to have their names and home addresses in the UK removed from lists used by the industry.
To help stop marketing phone calls register for free with the Telephone Preference Service.
The Telephone Preference Service (TPS) is a free service. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make calls to numbers registered on the TPS unless they have your consent to do so.
Some scams pose as the TPS and may contact you requesting you to renew your TPS registration at a cost. Remember the TPS is a free service and any call trying to charge you for it is a scam.
If you encounter a person carrying out a doorstep scam and their behaviour is threatening then you can call the emergency services for immediate support. If there is no immediate danger you can contact Humberside Police.
In an Emergency – 999
This is to be used where there is a danger to life, or a crime is in progress. This number is available 24 hours a day, 7 days a week. From a mobile phone, please dial 999 or 112.
101 – Non Emergency Number
Telephone 101 – 24 hours a day, 7 days a week for non-emergencies:
Or visit the website https://www.humberside.police.uk/
If you are not in the Humberside Police area, you can find your local force at www.police.uk.