Reporting Scams and Fraud

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How to protect yourself and others

  • Say ‘No’ to unwanted, uninvited callers. If an offer seems too good to be true, it probably is
  • Don’t feel pressured to make a decision, take your time and seek advice
  • Be wise to postal scams, no genuine company will ask for money to claim a prize
  • Keep your personal details safe, always make sure the person you are talking to is genuine and from a legitimate company
  • Be online savvy, criminals can replicate genuine companies, If your unsure, don’t open links or attachments in emails
  • Talk to someone you trust if you’re suspicious
  • Anyone can be a scam victim. If you spot a scam, always report it

Useful Contacts

Citizens Advice Consumer Service

Citizens Advice Consumer Service can offer support if you or someone you know has been scammed. They will give you advice on what to do next.

You can visit the website ( or call Citizens Advice Consumer Service on 03454 04 05 06.


Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and cyber-crime where you should report fraud if you have spotted a scam or have been scammed, defrauded or experienced cyber-crime.

You can visit the website ( or call Action Fraud on 0300 123 20 40.


Mail & Telephone Preference Service

To reduce the amount of junk mail you receive register for free with the Mail Preference Service.

The Mailing Preference Service (MPS) is a free service to enable consumers to have their names and home addresses in the UK removed from lists used by the industry.

Register on the MPS website ( or by calling 0207 291 3310.

To help stop marketing phone calls register for free with the Telephone Preference Service.

The Telephone Preference Service (TPS) is a free service. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make calls to numbers registered on the TPS unless they have your consent to do so.

Some scams pose as the TPS and may contact you requesting you to renew your TPS registration at a cost. Remember the TPS is a free service and any call trying to charge you for it is a scam.

Register on the TPS website ( Contact the TPS on 0345 070 0707.


Humberside Police

If you encounter a person carrying out a doorstep scam and their behaviour is threatening then you can call the emergency services for immediate support. If there is no immediate danger you can contact Humberside Police.

In an Emergency  – 999

This is to be used where there is a danger to life, or a crime is in progress. This number is available 24 hours a day, 7 days a week. From a mobile phone, please dial 999 or 112.

101 – Non Emergency Number

Telephone 101 – 24 hours a day, 7 days a week for non-emergencies:

Or visit the website

If you are not in the Humberside Police area, you can find your local force at

This Project is Funded by East Riding Crime Reduction Fund administered by Two Ridings Community Foundation.