Project Start up to Delivery

As an infrastructure support organisation, we aim to support the wider voluntary and community sector with starting new projects and developing themselves further. We currently offer a wide range of support and we also have training aimed at giving you the skills need too. 

The full range of support provided by East Riding Voluntary Action Services can be found on the ERVAS main website. 

Access the ERVAS website

Community Development Courses

Guide to Fundraising
Guide to Governance
Other Relevant Training
Gatehouse Awards – Online Courses

We are pleased to bring you our suite of Gatehouse Awards online courses. These courses are owned by Videotile Learning Ltd, endorsed by Gatehouse Awards Ltd under the GA Quality Endorsement Scheme and sold by ERVAS under licence as an GA Approved UK Centre.

Customer Service

Developing Good Employee Relations

Developing Teamwork

Disciplinary Procedures

Effective Delegation

Equality, Diversity and Discrimination

Introducing GDPR

Leadership Skills

Managing Meetings

Managing Sickness and Absence

Negotiation

Objective Setting

Project Management

Management Courses

Level 3 Certificate in Principles of Leadership and Management

Are you looking to improve your leadership and management skills by completing a leadership and management skills course? This qualification is designed to provide you with thorough knowledge of the key methods used to organise, manage and motivate work teams. You will learn key skills relating to inductions, stress management and discipline within the workplace. This qualification will equip you with the knowledge needed to work as a successful manager or effective leader, and is ideal if you want to enter, or progress into a role within your career.

Please note: this course requires you to be working within a managerial or team leader job role.

KEY FEATURES

 No hidden costs – certificates, resources, support and more included

 0% interest direct debit schemes available with no credit checks needed

 Learn from your own home, in your own time

 Advanced Learner Loan available

 One to one Tutor support available via phone or email

The benefits of this course include:

  • Learn from your own home, in your own time
  • Work saves automatically to ensure it's never lost
  • Access to award-winning learning and assessment materials
  • One to one Tutor support available 7 days a week via phone, email or online
  • Your own designated Learner Support Advisor to help you throughout the course
  • Boost your earning potential
  • 0% interest flexible direct debit plans with no credit checks needed
  • Achieve a nationally recognised level 3 qualification
  • Gain a qualification that is sought after by employers
  • Perfect for school and college leavers looking to develop a career path
  • Perfect for short-term opportunities as well as long-term

Unit 1: Solving problems and making decisions

This unit introduces you to the ways that you can recognise, investigate and analyse problems in order to resolve them using various techniques such as creative thinking or brainstorming. You will look at the difference between data and information and learn how to interpret these.

Unit 2: Planning and allocating work

Within this unit you will identify organisational targets relevant to your team, learn how to set objectives, allocate work and monitor planned activity to achieve those targets. You will also gain an understanding of how to improve performance.

Unit 3: Understanding conflict management in the workplace

This unit will introduce you to possible causes of conflict in the workplace and how conflict can affect individual and team performance. Within this unit, you will also consider techniques which could be used to minimise and resolve issues in the workplace and how, as a manager, you could promote positivity.

Unit 4: Understanding stress management in the workplace

Throughout this unit you will learn to recognise the symptoms of stress in yourself and in others. You will examine the causes and impact of stress in an organisation and discover stress management techniques, alongside an understanding of your responsibilities as a manager.

Unit 5: Understanding discipline in the workplace

This unit covers the legal aspects of the disciplinary process and how to deal with issues using an organisation’s policies and procedures as a guide. You will develop your understanding of the purpose of disciplinary procedure and identify the skills needed as a manager to monitor discipline in the workplace.

Unit 6: Understanding the induction of new staff in the workplace

This unit highlights the importance of an effective induction for new starters and legal aspects which should be included in the induction process. You will also discover methods which can used to evaluate the effectiveness of an induction and how to monitor progress during induction.

Unit 7: Understanding performance management

You will gain an understanding of the value of formal and informal performance assessment in the workplace. This unit will also develop your knowledge of fair and objective assessment techniques and how to set objectives and monitor performance against agreed standards.

Unit 8: Understanding organising and delegating in the workplace

In this unit, you will gain an understanding of how to make effective use of your team’s individual knowledge and skills to efficiently plan and achieve objectives. This unit also introduces you to techniques which can be used to delegate, identify and overcome barriers to delegation.

Unit 9: Leading and motivating a team effectively

This unit will equip you with the knowledge and skills needed to communicate an organisation's vision and strategy to your team, motivate team members, and establish a common sense of purpose, commitment and developing teamwork.

Unit 10: Understanding leadership

This unit will underpin your knowledge of leadership styles and teach learners to consider the possible positive and negative effects of certain leadership styles within the workplace. Learners will assess their own leadership behaviours and potential by analysing themselves in context and gaining feedback.

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CPD Performance Management (CPD Certified)

Are you based in the UK? Performance management training courses are a perfect way to learn the key skills needed to effectively manage performance in the workplace, opening up a variety of employment opportunities. This short, auto-marked programme will build your knowledge of the core skills needed to manage performance and underperformance and to give feedback in the workplace.

Section 1: The importance of effective performance management

In this section, you will learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.

Section 2: How to manage the performance of individuals in the team

This section covers ways to ensure fair and objective formal assessment, how to set SMART objectives and performance standards for a team member and how to measure performance.

Section 3: Feedback in the workplace

You will discover the importance of feedback to improve performance and how to give feedback effectively.

Section 4: Managing underperformance

This section covers the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.

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CPD Conflict Management (CPD Certified)

Are you looking to complete some conflict management training? UK employers are frequently looking for individuals who can confidently and competently manage conflict in the workplace, so why wait? This course aims to give you the knowledge and understanding to manage conflict in many forms, as well as learning how to best positively support individuals – an essential skill in anyone looking to move into a team leader or management position.

Section 1: Identifying and resolving conflicts

This course will allow you to develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager.

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CPD Stress Management (CPD Certified)

Interested in studying one of our stress management courses? Distance learning means that all of our courses are available to anyone, anywhere. This short, auto-marked programme will give you the knowledge you need to deal with management responsibilities and to develop as a leader.

Section 1: Identifying and managing stress in the workplace

In this section, you will learn about the causes and impact of stress in organisations, symptoms of stress and stress management techniques.

Section 2: Supporting individuals in the workplace

This section covers management responsibilities and actions relating to work-related stress in the team, as well as how and when to provide advice, mentoring or counselling to support individuals in the workplace.

Access this course

Gatehouse Awards – Online Courses

We are pleased to bring you our suite of Gatehouse Awards online courses. These courses are owned by Videotile Learning Ltd, endorsed by Gatehouse Awards Ltd under the GA Quality Endorsement Scheme and sold by ERVAS under licence as an GA Approved UK Centre.

Customer Service

Developing Teamwork

Disciplinary Procedures

Effective Delegation

Equality, Diversity and Discrimination

Introducing GDPR

Leadership Skills

Health and Safety Courses

QA Level 3 Award in Emergency First Aid at Work (RQF) [1 Day]

QA Level 3 Award in Emergency First Aid at Work (RQF)

Is your Workplace Prepared?

Did you know that an estimated 555,000 workers in Britain sustained an injury at work in 2017/18?
The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. However, having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff!

The QA Level 3 Award in Emergency First Aid at Work (RQF) qualification is designed for individuals who wish to act as an emergency first aider in their workplace. Upon successful completion of this qualification, candidates will be equipped with the essential skills needed to give safe, prompt and effective first aid in emergency situations.

What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.

What’s Covered?

  • The roles and responsibilities of an emergency first aider
  • Assessing an incident
  • Managing an unresponsive casualty
  • CPR and defibrillation
  • Recovery Position
  • Choking
  • Seizures
  • Shock
  • Wounds and bleeding
  • Minor injuries
    • Cuts, grazes and bruises
    • Minor burns and scalds

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

This is a 1 day course that provides you with a valid certificate for 3 years and is regulated by Ofqual.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

L3 Award in First Aid at Work (Qualsafe) [3 Days]

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. Intended Audience The QA Level 3 Award in First Aid at Work (RQF) is a regulated and nationally recognised qualification, specifically designed for those who are appointed to act as a first aider in their workplace. It is also ideal for people who have a specific responsibility to provide first aid in voluntary and community activities. Content Over a 3 day period, Learners will develop the skills and knowledge needed to deal with a range of first aid situations, including: assessing an incident, managing an unresponsive casualty, CPR, heart attacks, choking, head and spinal injuries, fractures, anaphylaxis and more.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

L3 Award in Paediatric First Aid (Qualsafe) [2 Days]

This training course aims to give trainees knowledge, understanding and basic skills in administering first aid effectively to children and infants in line with current practices and meets Ofsted Early Years and Childcare Register requirements. This two day Paediatric First Aid training course is designed for people who care for infants and children, including day nurseries, pre-schools, before and after school clubs for children, childminders, nannies and carers of children at home. It introduces trainees to the application of first aid to children and infants in emergency situations and to respond promptly and appropriately to a range of situations and incidents in order to preserve life and protect casualties until specialist aid is available. The delivery of training covers a mix of both theory and practical elements.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

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L2 Award in Activity First Aid (Qualsafe)

This nationally recognised qualification provides learners with the skills and knowledge needed to deal with a range of emergency first aid situations that can arise in both adults and children whilst taking part in outdoor or activity based activities. It has been specifically designed for those who have a responsibility at work or in voluntary and community activities to provide first aid when dealing with an emergency situation whilst undertaking activities such as sports, swimming, hiking, rock climbing etc. Learners will look at and develop skills in managing an unresponsive casualty, CPR, Choking, head and spinal injuries, abdominal injuries, anaphylaxis and more.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Basic Life Support and Safe use of an Automated External Defibrillator -AED

This course is about management of basic life support situations that require immediate response. This will include resuscitation and life support interventions for individuals who may be experiencing failure or deterioration of critical bodily function or other life-threatening conditions. The course also covers preparing for and performing external defibrillation on an individual in order to establish an effective cardiac rhythm. This covers setting up and operating automated external defibrillation equipment. The delivery of training covers a mix of both theory and practical elements.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Basic Life Support & Management of Anaphylaxis

The Level 2 Award in Basic Life Support and Management of Anaphylaxis qualification has been designed for those who have a specific responsibility at work, at home or in voluntary and community activities, to provide basic life support and manage anaphylaxis when dealing with an emergency. Over a half day period, successful Learners will attain the knowledge and practical competencies needed to deal with a range of first aid situations, including: managing a casualty with anaphylaxis, CPR, common anaphylaxis triggers, signs and symptoms of anaphylaxis, treatment and more.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

FAA Level 1 Award in Awareness of First Aid for Mental Health

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress. Learners will not diagnose or treat mental health conditions are this can only be carried out by Healthcare professionals but will gain the knowledge to identify when a person may have a condition and where they can go to get help.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

FAA Level 2 in First Aid for Mental Health

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. This 6-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress and understand the impact of substance abuse. They will learn about the first aid action plan for mental health, be able to put it in place and know how to implement a positive mental health culture in the workplace. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

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FAA Level 3 in Supervising First Aid for Mental Health

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. This 12-hour qualification provides learners with the knowledge to recognise a wide range of mental health conditions and learn about the support/therapy provided by professional healthcare providers. They will know how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will recognise and manage stress and understand the impact of substance abuse. Learners will learn about the first aid action plan for mental health, be able to put it in place and understand how to implement a positive mental health culture in the workplace. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

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Level 2 Award in Pet First Aid (VTQ)

This course is designed for pet owners or animal professionals alike. On this half day session you will cover topics such as:

  • Pet first aid and the law
  • The vet and your role in first aid
  • Keeping your pet safe in an emergency
  • Car Accidents
  • Pet Proofing your home
  • How pets show pain
  • Checking your pet's health and finding out what is normal
  • Taking a Pulse
  • Pet First Aid Kits Breathing and respiratory problems
  • Pet CPR
  • Drowning and Treatment
  • Shock
  • Pet fractures treatment
  • Spinal injury and moving an injured pet
  • Medical Conditions
  • Types of Bleeding
  • Dressings, bandages and controlling bleeding
  • Nail and Claw Injuries
  • Dog Digestive Process
  • Vomiting in Animals
  • Dehydration in pets
  • High Temperatures and Heatstroke
  • Hypothermia Treatment
  • Choking
  • Bites and Stings
  • Fleas and Ticks
  • Seizures and Epilepsy
  • Diabetes

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Level 2 Award in Food Allergen Awareness and Control in Catering

This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry. The course is designed to provide knowledge and understanding of food allergens and foods that commonly cause intolerances, their characteristics and effects, the importance of effectively communication information regarding allergenic ingredients to customers and how staff can minimise the risk of cross-contamination from allergenic ingredients.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Level 2 Award in Food Safety

The level 2 Award in Food Safety in catering is a regulated and nationally recognised qualification specifically designed for people working or planning to work in the food catering industry. Learners will build an understanding of safe food handling practices and the importance of keeping foods safe. Topics covered include food safety laws, types of contamination and the associated risks, bacteriology, personal hygiene and safe food handling practices.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

View Health and Safety CPD Courses
Gatehouse Awards – Online Courses

AAT Courses

Safeguarding Courses

 

Courses for Working with Young People

Guide to Fundraising
Guide to Governance
Safeguarding
Health and Safety
Equality and Diversity
Well-being
Youth Work Training
Webinars
Gatehouse Awards – Online Courses

We are pleased to bring you our suite of Gatehouse Awards online courses. These courses are owned by Videotile Learning Ltd, endorsed by Gatehouse Awards Ltd under the GA Quality Endorsement Scheme and sold by ERVAS under licence as an GA Approved UK Centre.

Anti Harassment and Bullying

Drug and Alcohol Awareness

Equality, Diversity and Discrimination

CPD Courses

Health and Safety
Health and Social Care
Employability
First Aid
Business
Personal Development
Retail
Hospitality
Well-being
Childcare and Early Years
Health and Fitness
Mental Health