Project Start up to Delivery

As an infrastructure support organisation, we aim to support the wider voluntary and community sector with starting new projects and developing themselves further. We currently offer a wide range of support and we also have training aimed at giving you the skills need too. 

The full range of support provided by East Riding Voluntary Action Services can be found on the ERVAS main website. 

Access the ERVAS website

Community Development Courses

Guide to Fundraising
Guide to Governance
Future Builders Modules
Other Relevant Training
Cyber Security [Online]

CPD & IIRSM Approved

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.

This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

First, the course will identify potential 'cyber threat actors' who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations.

On a more practical level, you'll learn how to recognise and deal effectively with phishing attempts. The course will highlight the importance of keeping passwords secure and cover security for devices, such as smartphones, laptops, tablets or desktop computers.

You'll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake.

Finally, we'll underline the importance of cooperation and show how working closely together helps overcome a wide range of cybersecurity issues.

Learning Objectives

By the end of this course, you will be able to:

  • Understand what Cyber Attacks are and why data breaches happen.
  • Identify those who commit cyber threats, their motivations and understand why you or your organisation could be a potential target.
  • Recognise ‘red flags’ so that you can effectively combat threats to your cyber security and define potential methods of defence.
  • Understand what makes you vulnerable inside and outside the workplace and what to do if a mistake happens.

Advantages

Training staff in cyber security is vital to protect your business from these ever present online threats.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Target Audience

The course is aimed at employees at all levels of an organisation as it provides an overview of some of the most common cyber security threats encountered in business.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 25 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Developing Good Employee Relations [Online]

CPD & IIRSM Approved

Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn't have to take a lot of time.

This course will define employee relations and cover the many benefits good relations can bring to an organisation.

It'll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.

It'll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook.

The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company.

Finally, it'll show you how to deal effectively with complaints, discipline and how to combat negativity.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 45 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Introducing GDPR [Online]

CPD Approved

The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area.

The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data.

This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.

It explains the roles of key players - Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds.

Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals, along with the importance of your Privacy Policy - how to construct one, and how to use it effectively when dealing with data subjects.

Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

Target Audience

This course is aimed at anyone who has access to personal data. This mainly applied to front line data processors but will also include HR personnel, supervisors and managers.

Advantages

Understanding the reasons for and scope of the GDPR can mean that data is handled professionally, securely and in compliance with the Law. This is a benefit for individuals and the company as a whole as it provides a level of confidence that things are being done correctly and protection from potential legal issues.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

If this course is used as part of employee induction then it can be bundled with other health and safety courses such as DSE Awareness or Basic Fire Safety

For those doing this course to improve themselves we have a wide range of other business skills courses that could further enhance their abilities and knowledge. These include Managing meetings, Time Management and Stress Awareness.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Management Courses

Health and Safety Courses

QA Level 3 Award in Emergency First Aid at Work (RQF) [1 Day]

QA Level 3 Award in Emergency First Aid at Work (RQF)

Is your Workplace Prepared?

Did you know that an estimated 555,000 workers in Britain sustained an injury at work in 2017/18?
The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. However, having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff!

The QA Level 3 Award in Emergency First Aid at Work (RQF) qualification is designed for individuals who wish to act as an emergency first aider in their workplace. Upon successful completion of this qualification, candidates will be equipped with the essential skills needed to give safe, prompt and effective first aid in emergency situations.

What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.

What’s Covered?

  • The roles and responsibilities of an emergency first aider
  • Assessing an incident
  • Managing an unresponsive casualty
  • CPR and defibrillation
  • Recovery Position
  • Choking
  • Seizures
  • Shock
  • Wounds and bleeding
  • Minor injuries
    • Cuts, grazes and bruises
    • Minor burns and scalds

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

This is a 1 day course that provides you with a valid certificate for 3 years and is regulated by Ofqual.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

L3 Award in First Aid at Work (Qualsafe) [3 Days]

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. Intended Audience The QA Level 3 Award in First Aid at Work (RQF) is a regulated and nationally recognised qualification, specifically designed for those who are appointed to act as a first aider in their workplace. It is also ideal for people who have a specific responsibility to provide first aid in voluntary and community activities. Content Over a 3 day period, Learners will develop the skills and knowledge needed to deal with a range of first aid situations, including: assessing an incident, managing an unresponsive casualty, CPR, heart attacks, choking, head and spinal injuries, fractures, anaphylaxis and more.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

L3 Award in Paediatric First Aid (Qualsafe) [2 Days]

This training course aims to give trainees knowledge, understanding and basic skills in administering first aid effectively to children and infants in line with current practices and meets Ofsted Early Years and Childcare Register requirements. This two day Paediatric First Aid training course is designed for people who care for infants and children, including day nurseries, pre-schools, before and after school clubs for children, childminders, nannies and carers of children at home. It introduces trainees to the application of first aid to children and infants in emergency situations and to respond promptly and appropriately to a range of situations and incidents in order to preserve life and protect casualties until specialist aid is available. The delivery of training covers a mix of both theory and practical elements.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

L2 Award in Activity First Aid (Qualsafe)

This nationally recognised qualification provides learners with the skills and knowledge needed to deal with a range of emergency first aid situations that can arise in both adults and children whilst taking part in outdoor or activity based activities. It has been specifically designed for those who have a responsibility at work or in voluntary and community activities to provide first aid when dealing with an emergency situation whilst undertaking activities such as sports, swimming, hiking, rock climbing etc. Learners will look at and develop skills in managing an unresponsive casualty, CPR, Choking, head and spinal injuries, abdominal injuries, anaphylaxis and more.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Basic Life Support and Safe use of an Automated External Defibrillator -AED

This course is about management of basic life support situations that require immediate response. This will include resuscitation and life support interventions for individuals who may be experiencing failure or deterioration of critical bodily function or other life-threatening conditions. The course also covers preparing for and performing external defibrillation on an individual in order to establish an effective cardiac rhythm. This covers setting up and operating automated external defibrillation equipment. The delivery of training covers a mix of both theory and practical elements.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Basic Life Support & Management of Anaphylaxis

The Level 2 Award in Basic Life Support and Management of Anaphylaxis qualification has been designed for those who have a specific responsibility at work, at home or in voluntary and community activities, to provide basic life support and manage anaphylaxis when dealing with an emergency. Over a half day period, successful Learners will attain the knowledge and practical competencies needed to deal with a range of first aid situations, including: managing a casualty with anaphylaxis, CPR, common anaphylaxis triggers, signs and symptoms of anaphylaxis, treatment and more.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

FAA Level 1 Award in Awareness of First Aid for Mental Health

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress. Learners will not diagnose or treat mental health conditions are this can only be carried out by Healthcare professionals but will gain the knowledge to identify when a person may have a condition and where they can go to get help.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

FAA Level 2 in First Aid for Mental Health

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. This 6-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress and understand the impact of substance abuse. They will learn about the first aid action plan for mental health, be able to put it in place and know how to implement a positive mental health culture in the workplace. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

FAA Level 3 in Supervising First Aid for Mental Health

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. This 12-hour qualification provides learners with the knowledge to recognise a wide range of mental health conditions and learn about the support/therapy provided by professional healthcare providers. They will know how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will recognise and manage stress and understand the impact of substance abuse. Learners will learn about the first aid action plan for mental health, be able to put it in place and understand how to implement a positive mental health culture in the workplace. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Level 2 Award in Pet First Aid (VTQ)

This course is designed for pet owners or animal professionals alike. On this half day session you will cover topics such as:

  • Pet first aid and the law
  • The vet and your role in first aid
  • Keeping your pet safe in an emergency
  • Car Accidents
  • Pet Proofing your home
  • How pets show pain
  • Checking your pet's health and finding out what is normal
  • Taking a Pulse
  • Pet First Aid Kits Breathing and respiratory problems
  • Pet CPR
  • Drowning and Treatment
  • Shock
  • Pet fractures treatment
  • Spinal injury and moving an injured pet
  • Medical Conditions
  • Types of Bleeding
  • Dressings, bandages and controlling bleeding
  • Nail and Claw Injuries
  • Dog Digestive Process
  • Vomiting in Animals
  • Dehydration in pets
  • High Temperatures and Heatstroke
  • Hypothermia Treatment
  • Choking
  • Bites and Stings
  • Fleas and Ticks
  • Seizures and Epilepsy
  • Diabetes

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Level 2 Award in Food Allergen Awareness and Control in Catering

This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry. The course is designed to provide knowledge and understanding of food allergens and foods that commonly cause intolerances, their characteristics and effects, the importance of effectively communication information regarding allergenic ingredients to customers and how staff can minimise the risk of cross-contamination from allergenic ingredients.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

Level 2 Award in Food Safety

The level 2 Award in Food Safety in catering is a regulated and nationally recognised qualification specifically designed for people working or planning to work in the food catering industry. Learners will build an understanding of safe food handling practices and the importance of keeping foods safe. Topics covered include food safety laws, types of contamination and the associated risks, bacteriology, personal hygiene and safe food handling practices.

This training is brought to you by East Riding Voluntary Action Services (ERVAS) LTD and delivered by The First Aid Box Training & Event Solutions.

If you would like any information regarding this course please don’t hesitate to email training@ervas.org.uk or keep an eye on the events calendar for upcoming training dates.

Visit the Events Calendar

View Health and Safety CPD Courses

Awaiting information

Safeguarding Courses

Safeguarding Adults [Online]

CPD Approved

Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld.

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. This includes, but isn’t limited to, those that work in domiciliary care, the NHS, community centres, prisons or with a family member at home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s right to live in safety, free from abuse and neglect. You and the organisation you work for must take appropriate and proportional measures necessary for the protection of adults in your care, while still ensuring they are supported and empowered to have control over how they want to live their lives and this course can bring you one step closer to being able to do this.

This means that whatever the circumstance, you and the organisation you work for must take appropriate and proportional measures necessary for the protection of adults in your care, while still ensuring they are supported and empowered to have control over how they want to live their lives.

During this course you will hear many facts, figures and details surrounding the risk to adults in need of care and support, the types of abuse suffered and key safeguarding legislation put in place to minimise the abuse of adults with care and support needs. By the end of this course, you will have learned a better understanding of safeguarding principles and be able to apply them to your role.

This includes being able to define the key terminology in relation to safeguarding; identify the principle laws that relate to safeguarding and why they have been put in place to minimise abuse; recognise and respond to the ten types of abuse suffered by vulnerable adults; identify and report concerns of abuse or neglect; describe your role, responsibilities and boundaries; ensure people are supported and encouraged to make their own decisions and give informed consent, and finally manage the environment to minimise the risk of abuse.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 80 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Safeguarding Children [Online]

CPD Approved

Our Safeguarding courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld.

Everyone, regardless of their age, gender, religion, ethnicity or background has the right to a healthy, happy life. Safeguarding is about minimising and managing the risks to vulnerable individuals.

This course, ‘Safeguarding Children’, is aimed at anyone who has a duty of care for, or comes into contact with children in their chosen profession.

Although most children are brought up in loving, nurturing environments and grow up to lead happy lives, the subject has to be discussed in order to better protect those children that need it most.

During this course you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children.

Once you are able to recognise the signs of possible abuse, and know the steps you should take if you suspect it you will be better able to protect the children in your care.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Anti Harassment and Bullying [Online]

CPD Approved

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect.

This course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 32 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Developing A Workplace Mental Health Policy [Online]

CPD & IIRSM Approved

When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships.

Organisations are required by law to promote and protect the mental well-being of their workforce.

A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health.

This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

Learning Objectives

By the end of this course, you will be able to:

  • Understand what a Mental Health Policy in the Workplace is.
  • Explain what the policy should include and who in the workplace should be included in its creation and implementation.
  • Define how the policy will be implemented and how employees will understand the policy and how it applies to them.
  • Recognise that the policy will need constant review to ensure that it will be effective for all employees.

Target Audience

This course is aimed at employers and employees responsible for developing and following a workplace mental health policy.

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Other courses that could be useful for those working in office environments include Display Screen Equipment, Workplace Health and Safety and Basic Fire Safety.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 20 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Dignity and Privacy [Online]

CPD Approved

There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy.

The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Drug and Alcohol Awareness [Online]

CPD, IIRSM & Institute of Hospitality Approved

This course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse in the UK.

The course starts with official statistics to illustrate the scale of drug and alcohol abuse in the UK. You'll learn in detail about commonly used drugs, including cannabis, cocaine, heroin, LSD, ecstasy and some new designer drugs.

Turning to alcohol abuse, the course will show you how to introduce a 4-stage plan to deal with any problems - including how to write an effective Drug and Alcohol Policy. Beyond this the course will explore best business practice in terms of HR, legislation, spotting signs of drug misuse and the implementation of workplace solutions.

The course also explains how the Advisory, Conciliation and Arbitration Service (ACAS) can help with effective alcohol and drugs policies and the development of related management skills.

Finally, it looks at current drug treatments and the options for outside support available to individuals and organisations.

Learning Objectives

By the end of this course, you will be able to:

  • Understand the scale of drug and alcohol abuse and recognise the signs of misuse leading to effects on the employee and the workplace.
  • Recognise your legal positions and recognise an effective policy will help to address employees with an addiction problem.
  • Define best practice in an effective policy to address your company position on drug and alcohol abuse and what help is available.
  • Identify the 4 step process in regards to dealing with individuals with alcohol issues.

Target Audience

This course is aimed at managers and staff in all industries who have a critical role to play in reducing drug, alcohol and substance misuse in the UK.

Advantages

Online training is flexible, efficient and cost-effective, so candidates can progress through the modules at their own pace, in their own time, making it easy to fit the training around their work and personal life.

Further Progression

Other courses that would be useful for candidates taking this one include Conflict Management, and Leadership skills.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 80 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Duty of Care [Online]

CPD Approved

A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.

Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.

This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Mental Capacity Act and Deprivation of Liberty Safeguards [Online]

CPD Approved

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

It also introduces the deprivation of liberty safeguards. These safeguards provide a framework for approving the deprivation of liberty for people who lack the capacity to consent to treatment or care in either a hospital or care home setting.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Mental Health First Aid [Online]

CPD and Gatehouse Awards Approved

Around 25 per cent of the UK population will experience a mental health problem at some point in their lives. Most are mild, tend to be short-term and are usually treated successfully with therapy and medication.

But it is still a significant problem. Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals.

The course introduces the subject and outlines the benefits of Mental Health first aid and workplace wellness schemes. It then goes on to cover the effects of stress on individuals and teams and discusses how stress and mental health are linked.

It then covers the roles of employers, managers and employees in ensuring that a Mental Health First Aid programme is successful. It concludes with a series of practical examples of how to apply mental health first aid to real situations, how to support employees who are experiencing mental health issues and where to point them for further help and advice.

Learning Objectives

By the end of this course, you will be able to:

  • Define and understand the importance of Mental Health First Aid.
  • Develop a greater understanding of mental health issues and the benefits of Mental Health First Aid.
  • Understand the roles and responsibilities of employers and employees in achieving better mental health in the workplace.
  • Identify the issues of stress in the workplace.
  • Develop and understand a wellness strategy within the workplace.

Target Audience

This course is aimed at people in the workplace that would like to become a Mental Health First Aider in their workplace or for Supervisors or Managers that are interested in starting a Mental Health First Aid programme in their workplace.

Advantages

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.
This course is endorsed by Gatehouse Awards.

Further Progression

Other courses that complement this one could include Developing a Workplace Mental Health Policy, Stress Awareness and Developing Teamwork, which is also endorsed by the ILM.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 90 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Prevent Duty [Online]

IIRSM & CPD Approved

Intelligence indicates that further terrorist attacks in our country are ‘highly likely’.

Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain. It is therefore vital that our counter-terrorism strategy contains a plan to prevent radicalisation and stop would-be terrorists from committing mass murder. The Prevent strategy, published by the Government is part of the overall counter-terrorism strategy.

This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 65 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Sexual Harassment in the Workplace [Online]

CPD Approved

Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment.

Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment.

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also coves investigation from the employer's perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 55 minutes (Note: This is based on the amount of video content shown and

Stress Management [Online]

IIRSM & CPD Approved

The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it often comes from demands placed on them at work.

So why is stress a problem in the workplace?

Well the latest estimates show the total number of cases of work related stress depression or anxiety account for 39% of all work related illness.

Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships.

This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 30 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Supervising Mental Health at Work [Online]

CPD Approved

This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace.

The course starts by examining the negative effects of poor mental health on individuals and also considers the many benefits of mental health interventions by employers.

You'll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress.

Companies are legally bound to assess health risks from stress at work, and we'll show how to assess those risks, along with how to recruit, and train Mental Health First Aiders.

You'll learn how to create a good mental health culture within your workplace and how to conduct a Mental Health Audit and produce a Mental Health Policy and Action Plan.

Finally, you'll learn a number of proven ways to promote a good mental health culture within your workplace.

Learning Objectives

By the end of this course, you will be able to:

  • Define the term Mental Health and understand the impact of poor Mental Health in the workplace.
  • Understand workplace factors relating to Mental Health issues.
  • Learn how to create Risk Assessments and how to implement them successfully.
  • Introduce the role of a Mental Health Aider and how they can help to implement successful mental health policies and work culture.

Target Audience

This course is aimed at supervisors and line managers who are interested in getting a basic awareness of mental health at work and want to use this knowledge to create a positive mental health culture in their workplace.

Advantages

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Further Progression

Other more specific awareness courses such as Depression Awareness would complement this one for those who want a more rounded knowledge of mental health issues. For those wanting to take their role further Mental Health First Aid would be a great follow up course to this one.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 25 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

White Ribbon Ambassador or Champion Sessions

Make a real difference in your workplace and community

REGISTER TO BECOME A  WHITE RIBBON AMBASSADOR OR CHAMPION

Being a White Ribbon Ambassador or Champion is an effective and meaningful way to further your commitment to ending men’s violence against women and girls. Across the UK, our diverse network of Ambassadors and Champions advocate the White Ribbon message in their workplaces and communities and are instrumental in our work.

White Ribbon Ambassadors are men and people who identify as a man who take on this responsibility. They take the White Ribbon message into their workplaces, communities and among their friends, family and colleagues.

Champions are women, and people who do not identify as being a man, who promote the White Ribbon message and encourage and challenge men to get involved by finding opportunities to inspire and inform.

Visit the White Ribbon Website to find out more

*** East Riding Safeguarding Links
*** Hull Safeguarding Links
*** North Lincolnshire Safeguarding Links
*** North East Lincolnshire Safeguarding Links
*** North Yorkshire Safeguarding Links
*** National Safeguarding Links

Courses for Working with Young People

Children and Young People's Mental Health [Online]

CPD Approved

It starts by defining mental illness and mental health problems and their impact on children and young people.

There's extensive coverage of the many types of mental illnesses found in this group, and how they can be recognised and treated.

We'll look at attention deficit hyperactivity disorder, depression and self-harm - along with eating disorders, including anorexia, bulimia and binge eating.

Other mental illnesses covered include schizophrenia, autism, learning difficulties, post-traumatic stress disorder, along with bipolar disorder, panic disorder, sleep apnoea and social phobia.

You'll learn about symptoms and causes - and the actions to take if you suspect someone has a mental health condition.

We'll discuss the role of mental healthcare professionals, such as a psychologists, psychiatrists, psychiatric nurses or clinical social workers - and show how parents can become involved.

Treatments covered include psychotherapy, mindfulness, play therapy, cognitive behavioural therapy and medication.

We'll deal with prognosis and prevention – and show how to promote positive mental health and dispel common myths.

Finally, you'll learn practical techniques to help you talk to children or young people about their mental health.

Learning Objectives

By the end of this course, you will be able to:

  • Define Mental Health and its impact in Children and Young People.
  • Learn about the common Mental Health issues found in Children and Young People.
  • Recognise the signs and symptoms found in Children and Young peoples and recognise the causes and risk factors involved.
  • Understand the treatment and support available and understand the long-term outcomes of Mental Health issues in Children and Young People.

Target Audience

This course is aimed at teachers and youth workers who may work with children who exhibit signs of mental health issues.

Advantages

The course will provide candidates with an awareness of the signs and symptoms of a wide range of conditions and better prepare them to listen to and support young people.

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Further Progression

We have a range of courses focusing on mental health awareness that would complement this one well, these include Mental Health First Aid and Depression Awareness.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 90 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Introduction to Early Years Foundation Stage [Online]

CPD Approved

The Early Years Foundation Stage, commonly referred to as the EYFS is a framework that all Early Years providers, including childminders, must follow.

This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage and it can also act as a refresher for those wanting to update their knowledge. It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted and the various policies and procedures that need to be in place. It also covers learning and development requirements, how to observe and assess the progress of children in your care and the safeguarding and welfare requirements laid out in the EYFS Framework.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 60 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Positive Handling in Schools [Online]

CPD Approved

Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending prosecution.

This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Duration: 100 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

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